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RR2448
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I sent QBW file to them.  After couple of days, I got call from QB - Support and they discussed all my issues and went over  the whole thing.   In summary - they cannot fix it.

 

Shen said, she checked the files and there was no error with my data file.  and it is due Maryland State issue, they will provide an update (software) when they fix it. They can not do anything at this point and have to live with this issue.

 

I then asked them about possible issues at year end W2, efile, other state efile.  According to her, it will not be an issue and if there is one - We will have to live with this until they (QB) find a resolutions.

 

Here is quickbooks,  will not allocate resources to fix the problem and every other quarter they jack up their fees.  Totally unacceptable.  their Epayment fees over the past year and half went up to $0.75 cents per item to $3.00.

 

They got us and they do not care very much at this point.  

 

Thank you 

 

RR

 

  

 

 

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