Thanks for keeping us updated, chrystij.

I also appreciate all the troubleshooting processes that you've done just to get this issue rectified. 

At this point, I'd recommend getting in touch with our technical supports so we can look into your account in a secure session and investigate this unexpected behavior. You can go to this link to connect with us: Contact QuickBooks Desktop support.

Once you're in, please scroll down to the bottom part of the page. Then, select Start a QuickBooks Desktop for Mac chat from the How to message us outside of the product section.

If you ever wondered if you could print checks or other forms all together in a batch, you can read this article to be guided in doing it.

I also recommend FAQ page to know more about the tips and tricks in printing checks with QuickBooks Desktop for Mac.

Feel welcomed to reach out to me again with any QuickBooks-related concerns or questions you may have. I'll always have your back.