Thanks for checking this out with us, @kelly87,

You can reset a QuickBooks Workforce account by deleting an employees profile. To do that, follow the steps below: 

1. Go to the Payroll menu then select the Employees tab.
2. Click the employee name then press Edit Employee.
3. Under Personal Info, click the Revoke Access link.
   
4. On the pop-up box, select Revoke Access.
   
5. Hit Done to save the changes.

If you want to invite them again, go back to the same page. You will see there an option to Resend Invite or change their email to a new one.

For other Workforce questions, chat with us so we can help. We are available from Monday through Friday, 6:00 AM to 6:00 PM PT.

Let me know if there's anything else I can assist you. I'll be available for help anytime. Have a lovely day!