Hello afrinnell,

Currently, we have an ongoing issue when pulling up employee's W2s. Our engineers are aware and already working to fix this. I'd recommend contacting our Payroll Support Team. They'll add your profile the list of affected users and keep you up to date about the issue.

As an employer, you can email/print your employees a copy of their W2s. Here's how:

1. Select Taxes on the left menu and go to the Payroll Tax tab.
2. Under the Forms section, click the Annual Forms hyperlink.
3. Under Annual Tax Forms, select an employee or All Employees.
4. Click W-2, Copies B,C & 2.
5. Click the View button and download the previewed W2 forms.
6. Print or Email it to your employees.

I'd appreciate your patience as we work for a fix. Thanks!