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Hello, @lccdMT.
I appreciate the steps that you've taken to get this issue sorted out and let's ensure you'll be able to submit or process direct deposit seamlessly.
I'd like to check this specific error for you and get it taken care of myself. However, we need to gather enough details and personal information for a thorough investigation. For the security of your company and information, this is not something we can do here in the Community forum. That said, I encourage reaching out to our Support Team.
To get a call from our QuickBooks Desktop Support Team, you need to set a scheduled call back or choose a way to connect with support from the Help menu.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Search for something or enter a keyword on the search field, then click on the Contact Us link.
- Tap on the Get a callback button.
Once done, you may also read the topics from our QuickBooks Desktop Payroll help articles as additional guides about payroll and direct deposit.
Keep in touch with me if you still need more help with this. I'll be here. Keep safe!