No, I'm not going to work that hard to help you fix your own site. Why do I have to spend so much of time my helping you, holding your hand at every step so you can fix it? 

I reported it. I gave screenshots. I have examples. I'm done. 

You should be making it easy and be grateful that someone is taking time out of their life to report problems to you, instead of ordering them around because you are too lazy or your system is too broken for you to fix your own problems. 

Get your stuff together.