I experienced a similar issue yesterday and did get it fixed.  The only difference is that my line 5a was blank.  After reading through all of the suggestions on updates, I did do the following and after restarting everything was fixed.  Most of the other comments about doing an update didn't have step 4 that you will see below so maybe that is what is required on the update to fix it.  I hope this helps! 

Here's how:

1. In Quickbooks:

    

   1. Go to the Help tab.
   2. Select Update QuickBooks Desktop.
   3. Click Update Now.
   4. Tick the Reset Update and make sure that all categories are checked.
   5. Tap Get Updates. 
   6. Hit OK and click Install Now.
   7. Restart Quickbooks after the install.