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ReyJohn_D
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Thanks for joining the thread, @Angeatwork   and you're welcome, @sfvaughan.

 

I appreciate you for updating your QuickBooks and payroll tax table to the latest release.

 

The issue about the blank and incorrect amounts showing on line 5a of Form 941 is currently under investigation. Rest assured, our product engineers are working hard to get you back up and running.

 

Meanwhile, I suggest contacting our QuickBooks Desktop Payroll Support Team so they can add you to the affected users' list. This way, you'll be notified once the fix is available. Here's how:

 

  1. Go to the Help menu, and then select QuickBooks Desktop Help or press F1 on your keyboard.
  2. Click the Contact Us button.
  3. Type your issue or question on the search box like "INV-48246", and then tap Search to continue.
  4. Choose either the Get a Callback or Start Messaging options.

Check out the QuickBooks Desktop section of this article for the support hours to ensure we address your issue on time: Support hours and types.

 

You can also read through this resource for the latest payroll news and updates: Latest Payroll news and updates.

 

Please let me know if you have more questions about managing your payroll or anything else related to QuickBooks. I'd be glad to help. Take care and stay safe always.

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