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Replying to:
Angelyn_T
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Hello, @MrsBleam.

 

As I've checked from our record, the investigation (INV-30055) is still in progress. Our engineering team is continuing to work and investigate this behavior. As mentioned by Ryan_M above, this error also happens in the 2020 version of QuickBooks Desktop.

 

I understand that this was reported previously yet the issue still continues. That said, I encourage reaching out to our Support Team so a representative can open a case for you and add your account to the notification list. Once added, you'll automatically receive an email notification with the latest updates.

 

To contact support, check out this link.

 

In case you need additional references while working with QuickBooks in the future, feel free to open our help articles and look for the topic you need.

 

Please extend your patience while we're working on the fix of the issue. As always, leave a comment below if you have any other questions. I'm a few clicks away to help. Have a good day!

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