So it's an obvious issue across the board but you are saying we should all call the help desk. Since this page is from Intuit, why doesn't it get reported to the QuickBooks IT experts at Intuit to fix it. It's not our systems that are having issues, it's the 2020 desktop version of QuickBooks. Seems strange with all these people from all over having the same issue that your recommendation would be for us all to call the help desk. Just a thought. I called the help desk, they couldn't fix it and said they will "be in touch".