We have a bank account already connected to receive payments through QBO, but it will not connect to payroll for direct deposit or for e-file and e-pay services.

We get an error saying that "One of our systems is unavailable, so we can't connect your bank at this time. You can try connecting your bank again or run payroll with paper checks until the issue is resolved."

Have had this error for over a month to date, cannot complete e-file service setup for filing forms either.