Thanks for adding a screenshot, lydiavanderburg.
It seems like you're using the QuickBooks Online for Accountant. The steps provided above is intended for the regular version of QuickBooks Online. With QuickBooks Online Payroll Core, all of filing and paying of Federal and State taxes are automatically done for you. Currently, the option switch back to the self-service type of payroll is unavailable inside the program.
To disable the automation, we'll have to uncheck the Automate taxes and forms option in the Payroll Settings of your client's account. Let me guide you how:
- Select the appropriate client from the GO TO QUICKBOOKS drop-down menu.
- Click the Gear icon, then select Payroll Settings.
- Go to the Taxes and Forms section.
- Uncheck the Automate taxes and forms option.
- Click Save then Done to apply the changes.
Once this option has been disabled, tax payments and form filings due will appear on the To Do List in Payroll Overview for users to act on.
Then, you can now file and pay your clients' federal and state payroll taxes according to their own preferences.
If I can be of any additional assistance, please don't hesitate to visit the Community space again. Feel free to tag me in your comments.
