Hello, @bk20.

This isn't the customer service we want you to experience and I understand how it feels when something isn't working the way it uses to. As I've checked from our records, I see ongoing investigations about this error when running payroll  in QuickBooks Online. Rest assured that our engineers are now all hands on deck working together to fix the problem as quickly as possible.

If you're already added to the lists of affected users, you'll automatically receive an email notification with the latest updates.

Post again if you have any other QuickBooks questions. I'm a post away to help. Have a good day!