Hi @joanneatTackBox,

That's a great question.  If you are using Full Service Payroll, Intuit would handle filing both Federal and State.  If you are using the Do It Yourself service, you would have to file both Federal and State on your own.

If you are using the Full Service Payroll and received notice that W2s were not received by the state, the tax team would need to look into this for you.  

My recommendation would be to reach out to Payroll Support, so an agent can investigate this for you.

Here's how a link showing the contact information for support, based on your service:

Contact Support

Any of our agents would be happy to look into this for you!