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Replying to:
Kristine Mae
Moderator

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I've replicated your concern, Chrisc1. Both the Simple IRA and company match are calculating correctly. 

 

Let's pull up the Payroll Summary report. This will provide payroll totals that include taxes and contributions. We can manually calculate the wage base and the IRA company match rate. If the amount is more than it should be, QuickBooks has an auto-catch up feature. It will calculate less on the next paycheck. This way, the total deduction or contribution will be correct. This may be the reason why the company match is $0 amount.

 

Let's go ahead and check the report:

  1. Click Reports.
  2. Go to Employee & Payroll.
  3. Select Payroll Summary

You can create a liability adjustment to correct the amounts. Or, leave it as it is since the program will auto-catch up with the amount. 

 

Although, if there's no discrepancy on the report, I'd suggest reaching out to our payroll support. This way, an agent can take a closer look of these payroll items. Here's how:

  1. Click Help inside QuickBooks.
  2. Go to QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter "Simple IRA company match calculation is incorrect" in the description field, then click Continue.
  5. Click Get a callback.

Or, you can get in touch with an agent through chat. Here's how:

  1. Open this link
  2. Select QuickBooks Desktop.
  3. Click Start a message in the Basic, Enhanced or Standard Payroll or Assisted Payroll row. 

Feel free to reach out to us again if you have other payroll concerns. We'd be here to help you out. 

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