Hello, @ggulley.

We've received reports from customers about the on-going issue with accessing online bill pay through Safari, Mac and PC desk apps. As of this time, our Product Engineers are currently investigating and working on an immediate fix.

In the meantime, you can access Online Bill pay using a regular web browser through here: https://apps.bill.com. By visiting the site directly, this loads the proper cookies into the users browser.

I’d recommend contacting our Customer Care Team to add your account to the list of affected users. This way, you’ll be notified of any updates on the progress of the investigation via email. The investigation not only keeps you updated on the status. It provides the engineers with important information they can use to roll out the permanent solution.

Keep me posted if you have other questions. I’ll be right here anytime to assist further. Have a good one!