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Replying to:
JasroV
QuickBooks Team

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Hi there, @ggulley and @BDLHOLDINGS.

 

As of now, there's an investigation were some users are having issues with bill pay while using QuickBooks Online (QBO) in safari browser.

 

In the meantime, you'll want to access your QBO account using the Chrome browser. Rest assured, our engineering team is already working to fix this as soon as possible.

 

From there, they'll add you to the list of affected users and be notify through your email. To contact them, you can refer to steps provided by my colleague MaryLurleenM above.

 

You'll also want to check this article to learn more about what browser works best in QBO: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.

 

Also, visit our Help articles page for reference in case you want to learn some tips on managing your QBO account.

 

You're always welcome to post in Community anytime you have other concerns or questions. We're always here to back you.

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