Hi there, @twc4massage.

Thanks for sharing the error code you've got. I'll share some insights about this and how to resolve it.

Normally, error 2107 occurs when something needs to be verified with your payroll data. A situation like this requires pulling up your account, which we are unable to do here in the Community space.

To get past this error message, I recommend contacting our Payroll Support Team. This way, they can verify what's causing the error in a secure environment and provide the troubleshooting steps to get this resolved.

I've also attached an article you can use to check the status of an employee's direct deposit: Payroll Statuses.  

Please let me know how the call goes or if you need anything else in the comment below. I'll be here to help. Take care and have a good one.