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Hi, curtis8.
You may want to set the Adobe Acrobat Reader as the default PDF when printing form W-2. You can go to your Control Panel and change it from there.
However, if you need to discuss sensitive information and want to get in touch with our QuickBooks Payroll Support, you can follow the steps below to contact them.
- Click Help at the top menu bar and choose QuickBooks Desktop Help.
- Enter a brief description of your concern then click Contact Us.
- To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
- We’ll provide you a few options. You choose which one is best for you.
To ensure we address your concern on time, check out our support hours. Additionally, you can check out these articles for further guidance and know more about printing the W-2 forms in QuickBooks:
- General Rules and Specifications for Substitute Forms W-2 and W-3.
- Types of paper available for printing W-2 forms.
That should get you pointed in the right direction. Please let me know if you have any follow-up concerns. I’ll be here to help. Take care and have a good one!