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Replying to:
ReymondO
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Hi there, @Marlyce.

 

As of this moment, our engineers are still working on the error about the summarize payroll data. We'll be thankful for your patience while they're doing there best to resolve this as soon as they can. 

 

If you haven't contacted our QBO Support yet, I'd recommend reaching out to them. This way, they can pull up your account in a secure environment and sign you up to receive email updates as soon as they become available.

 

Let's connect with them by following these steps below:
 

  1. Go to the Help icon and select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Continue.
  4. We’ll provide you a few support options. Select which one is best for you.

 
For more contact details, you can visit our support website.
 
As we assess this opportunity, I encourage you to visit our QuickBooks Online Blog to stay current with our news and updates.


Let me know if you need anything else. I'll be around to help however I can. Have a good one.

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