We'll need to make sure you've downloaded the latest payroll update, tjeswald.

Then, let's enter the W-4 for 2020 information in QuickBooks Desktop. Let me show you how to do it:

1. Click on the Employees menu.
2. Select Payroll Setup.
3. Continue the setup by following the instructions until you reach the Tax details page.
4. In the Tax details section, enter the employee's W-4 information.
5. Click on Continue.  

You can also scan the W-4 form and attach it to the employee's profile. Simply click on the attachment icon and click on Scanner. Then, click on Done. By saving a copy of this form, you can have it stored in your company file.

We will gladly help you with any payroll questions. Please go ahead and post them here.