I appreciate all the steps you've done to resolve this issue, Mc2019.

As of now, there's till an ongoing investigation about error message you've got. Rest assured, our engineers are diligently working to fix this one. But, I have a workaround for you. 

You can run the report from the previous quarters then, when asked to update select Yes. This way, it will pull up all the data.

I also recommend getting in touch to our Phone Support team. They'll get your company info and add it to the list of affected users.

We appreciate your patience while waiting for the permanent fix.