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Replying to:
Angelyn_T
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Hello, @injntrails.

 

To resolve the problem, you need to adjust the sales tax payable in QuickBooks Online (QBO). I'm glad to help guide you on how.

 

To record or adjust a tax payment in QBO:

 

  1. Click the Taxes menu.
  2. Select the agency you're recording the payment.
  3. Click Record Tax Payment.
  4. Fill all the necessary information.
  5. Mark the Make Adjustment box, then enter information about the adjustment.
  6. Select Record Tax Payment.

For additional guidance about managing sales tax payment, you can check this article: Manage sales tax payments.

 

On the other hand, if you're using the Automated Sales Tax feature, here are the steps on how to do it:

 

  1. Click the Taxes menu from the left menu.
  2. Select the agency you're paying.
  3. Click View return.
  4. Click the + Add an adjustment link.
  5. Enter the reason for the adjustment, the account and the amount.
  6. Once done, select Record payment.

For the detailed steps, you can check this article: Set up and use automated sales tax.

 

You can also check these articles in case you have any other sales tax concerns in the future:

 

Let me know if you have any other sales tax questions. I'll be happy to help!

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