Thanks for checking in with us here in the Community, @Michelle_ProAdv.

I have some updates to share regarding being unable to receive an email notification for pay stubs from QuickBooks.

At this time, our engineers are still investigating to identify the main cause of this issue. This way they'll be able to apply a permanent resolution.

While this is still currently being worked on, I'd encourage you to reach out to our Customer Care Team to be updated with the latest status of this concern. They'll add you to the list of the affected users and receive updates via email. Please provide the investigation number 23651 as the reference of your call.

Don't hesitate to reach back out to me should you have any other questions concerning QuickBooks. I'm always up to help. Have a great weekend!