Hey, @DrewBARK. 

We appreciate you coming to the Community and letting us know that you're having trouble getting a callback. 

The reason this could be happening is due to our Customer Support Team hours. Please review the guide below to ensure that you're requesting a callback within our available support hours: 

Contact Us

You can also use this link to check up on the status of the issue.

Please keep us updated on how the call goes. I'll be just around the corner if you need me again!