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When accessing your paystubs via QuickBooks Workforce for the first time, do it by clicking the link from the invitation you’ve received. By doing so, you’ll be able to enter your SSN or the amount of the last paycheck you’ve received.
To access the invitation, here's how:
You can check this article for more detailed information: QuickBooks Workforce: Access your paychecks and W-2’s online.
If the issue persists, let's perform some troubleshooting steps to isolate this concern for a possible browser-related issue:
You can check this article for more detailed steps: Troubleshooting browser problems.
Keep me posted if you have other questions. I'm always here to help.