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GlinetteC
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Hi, C7741.

 

First and foremost, I want to express my sincerest apologies for the frustration and inconvenience you've experienced. It's clear that you've invested a significant amount of time and effort in trying to resolve this issue, and, understandably, you're feeling overwhelmed and distressed at this point.

 

I assure you, that we're going to escalate your case to our Next Level Help team. This team will review your comments in the Community as well as review your recent cases with support. Please expect that you'll be contacted by an expert within 1-2 business days regarding next steps.

 

Thank you for your patience. Be assured that we're here to help. Don't hesitate to reach out in the Community if anything else comes up in the meantime.

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