I see that there were differences in some amounts on their placements in your W-2, @dbjmg. Allow me to provide some details as to why these differences occur.
Can you clarify the boxes you're referring to that shows incorrect amounts?
In the meantime, you can review this article on why W-2 box amounts are different. This resource explains the reasons for the differences in their respective fields.
If you discover a mistake on your employee's W-2 or your W-3, please refer to this article for guidance on how to fix an incorrect W-2 and W-3. If the issue persists, let's contact our phone support team, as they are more equipped to help you further.
Here's how you can connect with them:
- Click the Help menu.
- Proceed to the Assistant tab.
- Type "contact support" in the chat box and press Enter.
- Click Contact a human, then select Live Chat or Call me back.
- Input a short description of your concern and click Continue.
- Choose between Callback or Chat.
Please review their support hours so you can contact them at a time that best suits you within their availability.
You can also print your W-2 and W-3 forms here in QBO. This resource can guide you through the necessary steps to print them.
Please let us know if there's anything else you need to ensure the accuracy of your records. We're all ears and ready to lend a hand.
