I value your time, sentiments, and troubleshooting efforts in resolving the issue at hand, userbdow99. I also emphasize the importance of having an efficient process for filing W2s within the program, as well as the ability to accurately archive these forms in a timely manner. Let me connect you to the appropriate support group who can handle this matter.
Since you have already performed basic troubleshooting steps, I recommend contacting our Live Support team for further assistance. They have the necessary tools to examine your account and can also provide a screen-sharing session. This will enable them to ensure that your account is up to date.
Here's how:
- Sign in to your QuickBooks company.
- Select the Help (?) button.
- Choose the 'Assistant' tab to get help from the QB Assistant, or select the 'Search' tab to enter your question and find help articles.
For further guidance in filing w2 forms, check out this article: File your W-2 and W-3 forms.
If you need to send copies of your W-2 forms to your employees, keep them for your records, or send a W-3 form to your accountant, refer to this link for more tips: Print your W-2 and W-3 forms.
The Community and other QuickBooks teams are always available to assist you in maintaining accurate and timely records of employee compensation, taxes withheld, and other deductions to meet local, state, and federal regulations. Please respond below for immediate help with using the QuickBooks program for any payroll-related issues.
