Thanks for sharing your experience. 

I called back again to speak with another payroll expert regarding my open case# and she seemed to understand the issue. She checked and there are many investigations open with this same problem. She indicated her supervisor told her that the issue was being addressed for all accounts that are affected by the higher limit IRA and that the W2 forms will be updated with the correct information on January 1. Crossing fingers that this is true. So, check the W2s again on Jan. 1 and if they are still not correct, call again to get a manual correction made.