Hey there, matrol. I know how challenging it must be to encounter the same issue when filing your forms, especially with the deadline approaching. I'm here to provide some information and help you find a solution.

As mentioned by my colleague @Nicole_N above, the data used to generate the forms comes directly from QuickBooks. This means that if an employee doesn't have an SSN, you'll need to enter all zeros (000-00-0000) in the SSN field in your employee's profile to proceed with the filing. 

Once that's done, it should allow you to comply with the Social Security Administration's guidelines for situations where an employee doesn't have an SSN. I'd also recommend downloading the newest payroll tax table update to make sure all critical fixes and updates specifically for payroll tax forms are applied. Here's an article for reference: Get the latest tax table update in QuickBooks Desktop Payroll.

If you continue to experience issues, our Payroll Support Team can provide further assistance. They have specialized tools to investigate the problem and can create a support ticket if needed. You can reach them using this link: Contact QuickBooks Desktop support.

I'll continue checking this thread for any of your follow-up questions or other payroll-related concerns. Have a good one!