Hi @annoyed1,
Our engineers are still on the process of resolving this so that users can add their time tracking users to QuickBooks. Also, we want to make sure you're back to working on your business as soon as possible.
We don't want to delay you with your transactions. We also don't want you to feel burdened by this ongoing issue. I personally want to let you know that we are striving hard to provide you with a permanent resolution.
In the meantime, you can follow the workaround provided by my colleague @MirriamM above.
Also, I suggest reaching out to our QuickBooks Online support team. This way, they can review your account and add you to the list of affected accounts.
Once you're on the list, you'll then receive email updates about this ongoing issue, as well as the permanent resolution.
Here's how you can contact them:
- Log in to your QuickBooks account.
- Click on Help.
- Choose Contact Us.
We appreciate your patience while we're fixing this for you. Don't hesitate to let me know if you have any other concerns.
