I don't think you understand what I have gone through with this issue (and went through last year when we were all of a sudden unable to export from QB Payroll to QB Online) I call support, not able to resolve issue, told I will get an email or call back with information, I have NEVER received an email or callback (last year export just started working as I tried each payroll cycle to export to see if the issue had been resolved). I have tried doing what the error message said and logging out and back in. No success. I have tried different browsers. I have tried Incognito windows. No success. Today I tried editing a new employee's export category for his salary and got an error: "Failed to load all the accounts dropdowns." Something is disconnected between our QB Payroll and QB Online accounts. The admin here with all levels of permissions is not able to export either. So I continue to have to manually enter payroll transactions in their QBO to be able to reconcile month end. Will someone please, please, please figure out how to resolve the issue.