I appreciate you getting back to us, @JonV. Please allow me to direct you to the best help available to resolve the error message you encountered when exporting data from QuickBooks Payroll to QuickBooks Online (QBO).
While I understand you've already reached out to our customer support team, I suggest getting in touch with them again so they can further determine the root cause of the issue and raise an investigation if necessary. To do that:
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
Moreover, you can run payroll reports in QBO to access important information about your employees, which is necessary during tax filing.
Please know we're only a few clicks away if you require further assistance exporting your payroll data. The Community team is here to help every step of the way. Keep safe.
