Curious..Did you ever get a straight answer or figure it out on your own? I know from experience and see they are just giving blanket responses from Q.B. that is not exactly that helpful.    I just had this same thing happen to me and the q.b. rep on the phone had me void and run a payroll. She then told me dont worry there is a pop up that says we will charge your account $100, but really we wont.    HA. Ya know what yes they did.    Anyways curious if you ever found a concrete resolution to your issue?