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Replying to:
JamaicaA
QuickBooks Team

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Good day, @wolfshipon. Thank you for sharing the investigation number so I can provide an update seamlessly.

 

The investigation you've mentioned is already closed. However, we're still receiving similar cases or reports about the issue that led to opening a new one.

 

Please know that our engineers are aware of the issue. Rest assured that it is prioritized and being actively looked at. Conversely, we do not have an ETA for resolution at this time.

 

Here's how to reach our representatives on your QuickBooks account:

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

 

Kindly note our operating hours so you can contact us at your convenience. For other ways to reach us, refer to this article: Contact Payroll Support.

 

To learn more about keeping track of expenses, visit this page: What is a Payroll Expense?

 

Once everything's settled, use this guide to personalize and tailor it according to your needs: Customize reports in QuickBooks Online.

 

Let me know if you have more questions about the reports. If you have concerns about managing payroll, lay down the details below. I'm here to help. 

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