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katz35
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Over 3 years later and I am having this same exact issue with no solution. I'm seeing it from both the company side and the contractor side. I've tried every single cookie cutter solution that's been suggested in all the different posts about this same issue. There is no option to send a reminder, if there is an option to send a reminder the contractor never gets it (and yes they've checked spam), and on the self-employed side of the contractor there is no option to edit the information you share with a company. You can't change your w-9 info or add direct deposit info. I've also tried marking a contractor as inactive and trying to start again but when the contractor signs in with the new invite they get an error saying to sign in with the email that was invited, WHICH THEY DID (screen shot shows that error). I've tried it all. Both myself and my colleague have spent hours researching this problem or talking to support.

 

It appears this is a known issue that's been going on for at least 4 years according to all the posts in this forum. How has the engineering team not fixed this issue? We just got Quickbooks Payments set up for contractors today thinking it'd be easy to invite them to safely and privately share their banking info. Unfortunately, this was just a waste of my day and we'll probably need to find a different solution to pay contractors. 

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