Hi there, @telcnalc.
I understand how important it is to edit your W-2 forms within QuickBooks. I'm here to guide you through the process and explain why contacting our support team is an essential step, especially for certain types of corrections.
For QuickBooks Online Payroll with automated taxes and forms turned ON, corrections after filing needs to be handled by our support team who will file a W-2c form for you. If the setting is OFF and you catch the mistake before filing, you can correct the issue in the product and then proceed with filing as normal. For mistakes caught after filing, you would need to manually create and file a W-2c and W-3 form with the SSA.
Some errors require specific forms or steps to correct that may not be directly accessible or evident within the QuickBooks interface. In Boxes 18, 19 and 20 on Form W-2, we use the first 2 digits of the PSD code where the withholdings we're remitted. and W-2 codes are automatically added so you don't need to manually edit it. Since you want specific code to be changed or customized, our support team can do it for you.
Here's how:
- Head to this link: Contact Us.
- Select QuickBooks Online Payroll product and click Continue.
- Select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Moreover, you can learn how to print your W-2 and W-3 forms from QuickBooks Online for your own records or to your employees.
Our goal is to ensure your W-2 forms are accurate and compliant. Please don't hesitate to reply if you need further assistance. We're always here to help.
