Thanks for getting back with the Community, MichelleMM1.
There's a few ways you can pay an employee who's direct deposit was rejected by their bank. Once method is to create a regular check.
Here's how:
- In your top menu bar, go to Banking, then Write Checks.
- Enter the date of your original paycheck.
- From the Pay to the Order of ▼ dropdown list, choose which employee you want to issue a check with.
- Use your $ field to enter the net amount of their direct deposit paycheck.
- On your Expenses tab, click Direct Deposit Liabilities in the Account column.
- Hit Cancel if prompted to pay liabilities.
- Press Save.
- Select Print.
Your other options are to change your direct deposit paycheck to a manual paycheck, or resend the employee's check through direct deposit.
You can find detailed information about each solution in our Handle a direct deposit paycheck that was not received by an employee article.
Please feel welcome to send a reply if there's any additional questions. Have a lovely Thursday!
