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SisterJudith
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It seems painfully obvious to me.

 

We ask how to be complaint (especially if we don't do the things that require compliance e.g. receive, transmit, and store consumer financial information).  Heck, many of us outsource payments to Intuit!  

 

Instead:

 

An Intuit person responds with either:

A) Compliance is important.  Here is more information.

OR

B) You should become compliant.

 

So I just printed this thread and saved it, too.  I suggest you all do the same.

 

You see, if you ever get in trouble for not being compliant for a process that  you don't actually do, then show all of the official non-responses / refusal to answer posts from Intuit.  Trust me, if they explicitly stated that we all have to hire them or another company to be compliant -> their Legal Department would have a fit. 

 

But conduct is communication.  They refuse to answer us.   Instead they imply you're going to get in trouble or you're doing something wrong.   Never an answer.

 

I expect a post saying I'm wrong and that we all need to show compliance, which again, doesn't answer any of our questions.  All I know is go ask other platforms or other companies who use external processors and never see a shred of customer information.  They'll give you a pretty straight answer on what is what.

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