I understand the urgency of this matter to you and your business. Know that this is not the experience we want you to have while using the service.

Our live support is available M-F, 6 AM to 6 PM, and Saturday, 6 AM to 3 PM PT. You can go through the article to see the support hours: Contact QuickBooks Self-Employed Support.

I'm adding these articles you can use in the future:

• QuickBooks Self-Employed annual tax guide.
• Send QuickBooks Self-Employed tax data to TurboTax Self-Employed using different sign-in info.

I appreciate your patience regarding this matter. For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead!