I appreciate the steps you've performed, Steph. Let me chime in and provide additional assistance with printing your payroll forms.
If you have e-filed within the program, these forms will appear in the Taxes tab. However, if you filed manually, I recommend contacting the payroll support team. This way, they can further investigate what's causing this issue while ensuring your information remains secure.
Here's how:
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Check out their support hours to determine availability.
In the meantime, we can uncheck the Track payments for 1099 tick box for those contractors that you don't need to have the 1099 form printed. This way, only the selected contractors will appear when you prepare and file.
I'll add this article to learn what 1099 forms there are and the common queries: Get answers to your 1099 questions.
Don't hesitate to leave a comment if you have any printing concerns. I'll be here to lend a hand. Keep safe!
