I hear your sentiments, @lstv, and understand the urgency of getting in touch with our phone support team. Don't worry, we'll work towards establishing a successful connection with them.

Since we’ve improved the process of reaching out to our QuickBooks Support Team, we provided different ways on how you can reach out to them using your QuickBooks Workforce account. You can use the contact number provided in this article: Contact us through QuickBooks Workforce. Scroll down to view the details under the Contact us through phone section.

Moreover, I see that you've invited your employees to the QuickBooks workforce. Please know that once they receive the invite, they'll need to set up their Workforce account. If they have access to QuickBooks Online, they'll need to use a different email address for their QuickBooks Workforce account. 

For future reference, you might want to provide this article to your employees: View your paychecks and W-2s in QuickBooks Workforce. This will help them see their paychecks, W-2s, and personal info in Workforce.

Let me know how things go on your end and if you have other questions about accessing QuickBooks Workforce. I'm more than happy to help you again.