Thank you for reaching out to the Community, ashifflett.
There's an ongoing investigation regarding Payroll Expenses not reflected in the Project expenses. Therefore, I recommend contacting our support. This way, they can pull up your account and add you as one of the affected users in QuickBooks. In addition, it's best to provide them with the investigation number (INV-90151) so they can easily add you as one of the impacted users. As they add you, you'll be able to receive the updated status of the investigation via email.
Please know that there's no specific timeframe as to when this issue is resolved but rest assured that our product developer. Follow these steps to contact our support:
- In your QBO account, select Help (?).
- Choose the Search tab.
- At the bottom of your screen, click Contact Us.
- Type your concern. Then click Continue.
- You may choose Callback, Appointment, or Chat as your way to connect with us.
- Kindly fill out the provided field such as your First name, Last name, Email address, and Phone number.
- Depending on what you choose as your way to connect with us, click Callback, Schedule an appointment, or Chat.
Furthermore, you can make use of this material as your future reference in case you want to learn how to pay and file your 941, 944, 943, 940, state, and local taxes using QuickBooks e-pay and e-file: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.
If you have further information after you reach out to our support, kindly leave it in the comment section.
