I appreciate the time you've taken to ensure that their year-end reports are accurate, usersusanpintus. I understand how you want this to be taken care of at the soonest possible time, so you can seamlessly get back on track.
Our primary aim is to help resolve your issue. With that, since you've previously contacted our support team, I'm sure all the information you provided was taken into account. I suggest contacting them again for updates. They have the tools that can check your account and help correct these transactions to reflect the accurate 2023 dates.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in "Talk to a human", then press Enter.
- Select Contact Support Team.
- Type again Talk to a human and click Contact Support Team.
- Choose a way to connect with us.
For future reference, read through this article to Learn how to run, print, and customize payroll reports: Run payroll reports. It includes all lists of available payroll reports in QuickBooks Online.
Feel free to leave a comment below if you need additional assistance with managing your employees in QBO. We're just a reply away. Take care!
