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To enable the option for employees to add their personal information, you can remove them from Workforce and then re-invite with the option enabled. Since you've converted from QuickBooks Desktop (QBDT) to Online Payroll, this process should allow your employees to have the option to enter their personal information and accept the electronic option for W-2.
Here's how:
To re-invite them, return to the same page where you can choose to Resend Invite or update their email.
You might also want to provide this article to your employees: View your paychecks and W-2s in QuickBooks Workforce. It will guide them to see their paychecks, W-2s, and personal info in Workforce.
Let me know if you need more help entering employee information in Workforce. I'm here for you.