Hello there, @Vtori67.

Let me share information about workforce accounts in QuickBooks.

When you switched to QuickBooks Online from QuickBooks Desktop, your account with QuickBooks Workforce account was also canceled.

Thus, your employee won't be able to access paystubs created when you were still using QuickBooks Desktop.

You can read this article for more information about viewing paystubs in QuickBooks Workforce: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce.

I'm also adding this article for future reference to help you troubleshoot printing issues with paystubs: Troubleshoot printing paychecks, pay stubs, and forms in QuickBooks Online Payroll.

Let me know if you have questions about accessing the workforce. I'm always here to help. Have a great day.