I understand the importance of seeing the old paystubs in your QuickBooks Workforce, Vtori67.
The possible reason why your employees were unable to see their old paystubs is that you switched or moved from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO).
For them to have access, you'll need to invite your employees to QuickBooks Workforce from your new payroll service. Please know that if your employee has access to your QBO account, ensure using a different email for Workforce than the one they use to sign in to QBO. Rest assured that you can invite multiple employees at once to view their pay stubs.
Follow these steps to invite existing employees:
- Go to the Payroll menu located in the left navigation panel.
- Select the Employees option.
- Click the Invite to Workforce.
- Tick the boxes next to the names of your employees that you want to invite and make sure to put their email addresses.
- Once done, press the Send Invitations.
You may refer to this guide to learn more on how to add your employees, may it be an existing or a new one: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more if you use QuickBooks...
In addition, you can access this material to learn more about what to do next if you have missing pay stubs: Troubleshoot missing pay stubs in QuickBooks Workforce.
For further assistance or information, just enter your it in the comment section or post a question in the community.
