I understand the importance of exporting payroll data into QuickBooks Online (QBO), catmc. I appreciate the time you've spent regarding this issue. 

We want to be the one helping you out here. However, our tools in this space are limited, and the problem requires further investigation and troubleshooting. I recommend contacting our Customer Care Team again. They have the tools needed to help you further and check the status of the case.

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Select Contact Support Team.
4. Type again Talk to a human and click Contact Support Team.
5. Choose a way to connect with us.
    

Moreover, we'll also share these articles to help you manage your payroll data:

• Export your payroll data in QuickBooks.
• Export, import, and edit IIF files.
• Edit or change employee info in payroll.

Don't hesitate to reach out if you have more concerns about exporting payroll data to QuickBooks Online. We'll be more than happy to lend a hand. I wish you all the best.