It is all a lie. Good Luck getting help with any of this. I have wasted hours and hours on the phone. I have been promised call backs. I have been promised engineering call backs.  I have had an open ticket for months for missing data from time to payroll regarding project costing. They have literally bounced me back and forth from Time to Payroll to Time to Payroll over and over and over again. It is starting to happen again. I have payroll posted in December and January with no projects associated. We are LEAVING QUICKBOOKS THIS YEAR!!!!